Services

Managed Print Services

Providing a resilient, pro-actively managed print and document infrastructure you can run your business on

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An Introduction to Print Management

Our Managed Print Services optimise the productivity and efficiency of your staff and technology, by providing a secure digital print and document infrastructure that is tailored to your unique needs and pro-actively managed by us.

As an independent managed service provider Aurora Managed Services can design, install and pro-actively support an integrated infrastructure that is scaled to your current and foreseeable usage and volume requirements, that delivers the functionality needed by your staff.

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Streamlining Document Management with Secure Printing and Digital Workflows

Whilst many organisations copy fewer paper documents than they used to, being able to securely print digital files from any device quickly and efficiently, or scan paper documents and the data they contain into processes or management systems, are increasingly in demand and deliver real value.

Potential expansion or volume reduction can be built into this design, and reducing paper volumes through the adoption of digital workflows and processes should be a consistent objective.

 

 

Ready to transform your print environment? Contact us today to discuss how Aurora’s Managed Print Solutions can streamline your operations and reduce costs.

Think beyond print, how could your document workflows and processes be optimised?

A secure and pro-actively managed print and document infrastructure is the foundation on which you can build digital workflows and business processes to transform your operations.

Aurora’s Professional Services team have the expertise and knowledge to assist you in all aspects of digital technology including:

Unlock the full potential of your technology with Aurora’s Managed Print Services, optimising the productivity and efficiency of your business’ workflow.

The perfect combination of digital print and document technology backed by pro-active managed service

Aurora’s Managed Print Services goes way beyond providing equipment and maintenance.

Continuous remote monitoring of all our customer devices and pre-emptive servicing and support means we often resolve potential faults before they occur, and our combination of field-based engineers and remote management technicians minimise any downtime.

With Aurora Managed Services as your MPS partner we manage everything from pro-active consumables supply and replacement to comprehensive management information reporting, and the collection and recycling of the device at the end of its useful life.

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Aurora Managed Print Services – Customer Benefits

  • Unique pro-active remote Managed Print Services operation with total accountability
  • UK based national service operations centre supporting customers nationwide to ISO certified standards ISO9001, ISO14001, ISO27001 and ISO45001
  • Print, document and workflow assessments to assess your current infrastructure and identify opportunities for improvement
  • Specialist document workflows Professional Services team to guide your digital transformation
  • Independent access to a tailored solution combining hardware with workflow and management software from leading global brands
  • Pre-configuration of all devices prior to installation maximises uptime
  • Continuous remote monitoring of all your networked document technology optimises performance
  • Pro-active remote managed service initiatives including just-in-time consumable deliveries, pre-emptive fault prevention, fleet management and digital meter readings keep our customers consistently productive
  • 30% of support requests we fix remotely, via our Helpdesk, instantly getting equipment and our customers up and running without delay
  • All clients nationally enjoy a sub 4 hour response when they need us on-site and SLAs can be tailored to any business
  • 99% fully operational uptime and availability is delivered to our customers though our nationwide fleet of devices
  • Dedicated team of experienced Production Print engineers support our commercial print customers and their unique operations
  • Financing solutions give instant access to new technology, spreading the cost across the lifetime of usage tax-effectively with flexibility to adapt to future changes
  • Consolidated billing and MI reporting give customers full visibility with regular reviews to adapt to their changing needs
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Want to discuss our Managed Print Solutions?

Want to know more about our experience-led approach? Have a business challenge you want to discuss? Need advice from an expert? The Aurora Professional Services Team is ready and waiting to support you.

020 7503 3000
generalenquiries@aurora.co.uk

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