The PSTN Switch-Off: A Digital Transformation

What Does This Mean for Your Business?

If your business still relies on traditional phone lines or ISDN services, you’ll need to take action to upgrade your telecommunications system.

This transition will involve migrating to a Voice over Internet Protocol (VoIP) system and upgrading to a fibre-based broadband connection. Any devices that rely on the PSTN, such as alarms, EPOS systems, and door entry systems, may also need to be replaced or upgraded to IP-based alternatives.

By proactively addressing the PSTN switch-off, your business can seize the opportunity to improve efficiency, enhance customer service, and future-proof your operations.

Upgrading to a modern, IP-based telephony system offers numerous benefits, including:

• Enhanced Features: Access to advanced features like call recording, call forwarding, and video conferencing.
• Improved Reliability: More reliable and resilient communication services.
• Cost Savings: Potential cost savings through reduced line rental and call charges.
• Increased Flexibility: The ability to work remotely and access your business phone system from anywhere.

To ensure a smooth transition, businesses should start planning their migration to IP-based solutions well in advance of the full PSTN switch-off. This involves assessing your current infrastructure, developing a detailed migration plan, training your staff, and conducting thorough testing.