Blog
Written on 12.04.23
We are thrilled to announce that we have been awarded the highly respected, and sought after, certification. We’ve achieved ISO certifications under the following ISO (International Organisation for Standardization) standards:
By achieving these ISO standards, we are able to confidently convey to our current and prospective clients and business partners that we are a, certified, quality provider of managed print services. Our certification also demonstrates our continued commitment to providing our clients with the best possible quality customer service. It validates the success of our Quality, Environmental, and Occupational Health Management Systems.
We’ve achieved ISO certifications, following a detailed audit of our internal management systems. This was undertaken by UKAS accredited, third-party auditing body, The British Assessment Bureau, which included a review of all our documented evidence of compliance with ISO standards. We are proud to report that no major non-conformances were identified during the evaluation.
ISO is an independent and non-governmental organisation that aims to support innovation and address global challenges by bringing together experts to develop and share knowledge.
ISO promotes a standard approach to various management system frameworks, which in turn facilitates trade. ISO works with national standards bodies from more than 160 countries around the world to create relevant and applicable standards through a consensus-based process.
In essence, our ISO certifications act as a form of validation, providing testament to the quality of our internal management systems throughout the organisation. These management systems encompass risk management, quality control, environmental consciousness and sustainability, robust business continuity and Emergency Preparedness Plan, as well as a comprehensive supply chain management system, amongst many other systems.
We take pride in our partnerships with some of the leaders, within the Print, and Telephony industries – Konica Minolta, Canon, Lexmark, and Gamma, among others. Having achieved multiple accreditation awards following verification by our business partners, we can confidently declare that we are offering the best possible solutions to our client’s business needs.
Achieving these prestigious accolades, supports our ethos of being a customer centric service provider. We’ve achieved ISO certifications by working with partners who support us in upholding our values, we can continue being the industry leader in managed print service provision that we need to be, aim to be, and are.
Our commitment to our customer-centric values is also evident in our approach to our supply chain management system. When partnering with other companies and business partners, we aim to collaborate with partners who share our values and ethics. Our goal is to continue to be the best provider in our industry and choose to work alongside like-minded partners to achieve this.
We take a proactive approach to continuously improve and adapt our methodologies, so that we may enhance quality and greatly increase our customer satisfaction. Our systems are reviewed regularly to ensure that they continue to meet our client’s business and contractual needs, as well as regulatory requirements. These processes are undertaken whilst also maintaining our commitment to our sustainability objectives and initiatives, which have been documented in our most recent ESG report. By teaming up with UK’s leading Environmental, Social, and Governance (ESG) consultants, Sustainable Advantage, we can ensure that we are on the roadmap to achieving our goals and imbedding a strong ESG Management System.
